We may collect personal information, including:

• Your name
• Phone number
• Email address
• Property address
• Renovation details or project information
• Any information you provide through our contact forms, emails, or phone calls

We may also collect non-personal website information such as:

• Browser type
• Device information
• Website usage data
• Cookies and analytics information

We collect information when you:

• Submit a contact or quote form
• Call or email us
• Subscribe to updates
• Interact with our website
• Use social media links connected to our business

We may use trusted third-party services, including:

• Google Analytics
• Meta/Facebook services
• Website hosting providers
• Email and communication platforms
• Business management systems such as ClickUp

These services may collect or store limited information as part of their normal operations.

Our website may use cookies and analytics tools to improve your browsing experience and help us understand how visitors use our website.

You can disable cookies through your browser settings if preferred.

We take reasonable steps to protect your information from misuse, loss, unauthorised access, or disclosure.

However, no online system can be guaranteed to be completely secure.

We do not sell your personal information.

We may share information with trusted contractors, suppliers, or professional service providers where reasonably necessary to assist with your renovation enquiry or project.

You may contact us at any time to request access to the personal information we hold about you or to request corrections.